FAQ

Before You Email Us ♡

Please check the following before contacting us:

• Processing time is usually 3–7 business days.
• International shipping may take longer depending on your country.
• Scoop contents are random and may include duplicate items.
• Once an order has shipped, we cannot change the address.
• We do not accept returns for opened mystery scoops.

If your question is not answered here, feel free to email us at shoujoscoops@gmail.com ♡